Asterisk Telefon Integration with EGroupware:
In addition to the deep integration of Placetel PBXs, Asterisk-based PBXs can also be connected to EGroupware via the CTI interface. More Information about the CTI-Integration can be also found on the CTI-Integration page.
The Asterisk integration uses the ARI (Asterisk REST API) to communicate with the Asterisk server and receive call events, display an automatic CRM view and record calls. Our documentation in the wiki shows in detail what you need to configure for the Asterisk integration.
If you have further Questions about the integration, feel free to contact us.
Warm regards
Your EGroupware Team